Sales and Services

Continue reading to learn about our sales and services.

Warranty

Although, all our instruments are 1 year guaranteed to be free from defects in material or workmanship, but should a defect be found, the instrument will be replaced with any instrument of equal value that you choose.

Payment

Payment is acceptable in the form of irrevocable letter of credit or advance payment through Telegraphic Transfer. All L/C charges including opening, advising and bank charges outside Pakistan are for account of buyer.

Compatibility

All our instruments are universal for the ease of use and compatible with all major brands currently available in the market.  

Custom Manufacturing

As an OEM (Original Equipment Manufacturer) we do also offer custom manufacturing for the materials, designs and specifications of the product. You can send us your drawings or sample for this purpose.  

Prices

We usually provide prices on quotation request, means you will have to send us your RFQ (Request for quotation) to get the unbeatable prices. 

Delivery

Delivery time always depend on order list, however for prompt deliveries we also stock major items in our inventory stores. Normally we take 30 days for the delivery on the receipt of purchase order.

Product Liability

All our instruments are manufactured to meet the highest quality standard. Hence, we cannot accept any liability for the failure of products which have been modified in any way from their original state nor for any failure due to misuse or application which is not in accordance with the designer’s intention.

Autoclave

All our reusable instruments are completely autoclavable. Moreoer, for further information see the manufacturer’s recommendations for sterilization and AAMI standards for hospital steam sterilization. Below are some generally accepted guidelines for sterilizing reusable instruments.

STEAM – Steam autoclave at 2500F / 1210C for 20 minutes.
FLASH – Steam autoclave at 2750F / 1340C for 10 minutes.
GAS(ETO) – Follow the manufacturer’s guide for the unit which you are using.